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Teepee Camps Jabal Shams

Cancellation & Refund Policy

We understand that travel plans may change and aim to provide a fair and flexible cancellation policy.

Free cancellation

Guests may cancel their reservation up to 7 days before check-in and receive a full refund.

Partial refund

Cancellations made between 7 days and 72 hours before arrival will receive a 50% refund of the booking amount.

Late cancellation

Cancellations made within 72 hours of check-in may not be eligible for a refund.

No-show policy

If a guest fails to arrive without notifying the camp, the reservation will be considered a no-show and the booking amount may be non-refundable.

Date changes

Guests may request to change their reservation dates. Requests follow the same conditions as the cancellation policy and are subject to availability.