Teepee Camps Jabal Shams
Cancellation & Refund Policy
We understand that travel plans may change and aim to provide a fair and flexible cancellation policy.
Free cancellation
Guests may cancel their reservation up to 7 days before check-in and receive a full refund.
Partial refund
Cancellations made between 7 days and 72 hours before arrival will receive a 50% refund of the booking amount.
Late cancellation
Cancellations made within 72 hours of check-in may not be eligible for a refund.
No-show policy
If a guest fails to arrive without notifying the camp, the reservation will be considered a no-show and the booking amount may be non-refundable.
Date changes
Guests may request to change their reservation dates. Requests follow the same conditions as the cancellation policy and are subject to availability.